Privacy Policy for Our Chatbot

Effective Date: 07/15/2024

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our chatbot services on Facebook and Instagram (collectively, “Meta Platforms”).

1. Information We Collect

When you interact with our chatbot on Meta Platforms, we may collect the following types of information:

  • Personal Information: We may collect your name, contact information (such as phone number or email address), and other identifiers you provide during your interaction with our chatbot.
  • Chat Data: We collect the content of your messages and interactions with our chatbot, including any questions, responses, and preferences you provide.
  • Usage Data: We collect data on how you use our chatbot, including timestamps, frequency, and patterns of interactions.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Improve Services: To respond to your inquiries, provide customer support, and improve the functionality and user experience of our chatbot.
  • Personalization: To tailor our responses and services to your preferences and needs.
  • Analytics: To analyze usage patterns and improve our services and chatbot performance.
  • Compliance: To comply with legal obligations and Meta Platforms' policies and guidelines.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our chatbot and providing services to you, provided they agree to keep this information confidential.
  • Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe such action is necessary to comply with applicable laws.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you interact with our chatbot. Our data is processed by Google Cloud Vertex API Dialogflow Enterprise, which is HIPAA compliant. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

5. Your Choices

  • Opt-Out: You can choose to stop using our chatbot at any time. If you wish to opt-out of any specific communications or services, please follow the instructions provided within the chatbot or contact us directly.
  • Access and Correction: You have the right to access and correct your personal information. If you wish to review or update your information, please contact us using the details provided below.

6. Children's Privacy

Our chatbot services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a user under the age of 13, we will delete such information from our records.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Skinfudge.com Email: skinfudge@gmail.com Phone: 03120588944

By using our chatbot, you consent to this Privacy Policy and the collection, use, and sharing of your information as described herein.

Note: This Privacy Policy is intended to comply with the privacy guidelines of Meta Platforms and applicable laws. It is recommended to consult with a legal professional to ensure full compliance with all relevant privacy laws and regulations.